Key Appointments, Policies & Fees
Seeking help in difficult times can take a lot of courage. We want you to feel as comfortable as possible with your choice of therapist. We offer the opportunity for you to request an initial 20-minute consultation at no cost to you.
"Out beyond ideas of wrongdoing and right-doing there is a field. I'll meet you there." Rumi
Seeking help in difficult times can take a lot of courage. We want you to feel as comfortable as possible with your choice of therapist . We offer the opportunity for you to request an initial 20 minute consultation at no cost to you.
Fees
Licensed Therapists
Initial Session: $300
45min Sessions: $150
60min Sessions: $175
75min Sessions: $225
Check with us directly for more detailed fee information and out-of-network coverage options. *Discounted rates available for cash paying clients.
Graduate Student Interns
Initial Session: $75
50-60 min Sessions: $65
75min Sessions: $75
90min Session: $100
(not eligible for insurance)
APRN Fees vary based
on services rendered. Please ask our front desk for a list of fees by code.
Insurance
Most therapists at the Key Therapy office accept the following insurances: HUSKY, Cigna, Aetna, United Behavioral Heath, Oxford, CTCare, and Anthem. (Only LMSW/LCSWs can take Medicare at this time). For out of network services a receipt can be provided once the session is paid in full. If you don't see your insurance listed, give us a call and we can explore your benefits.
Clients are responsible for understanding their policies.
In the event that your insurance doesn't cover the cost of a session, you would be responsible for the full amount.
Sessions and consultations are by appointment only. Our therapists make every effort to accommodate your schedule and be available when you need. From time to time clients may experience unforeseen obstacles, sudden illness or other events that can make getting to your appointment difficult.
If you need to cancel or reschedule we request
48-hour notice
prior to your scheduled appointment.
To cancel call, text or email your therapist directly.
Failure to notify your therapist in a timely manner may result is a late cancellation fee.
Scheduling
What does my Insurance Cover?
Insurance Covers the cost of the time you spend with your therapist as well as the required documentation of your session. Documentation is required for reimbursement of services. Insurance evaulates how much time is spent and reimburses up to 60 minutes in most cases. Anthem BCBS consistently "down codes" 60 minute sessions to 45 minutes sessions even when a session meets or exceeds the requirements.
What does my Insurance NOT Cover?
Insurance does not cover any time spend beyond a 53-60 minute session, regardless of the nature of the situation. This means insurance does not cover time needed to stabilize a crisis that extends beyond 60 minutes; family or couple sessions that extend beyond 60 minutes; or time a therapists spends outside of session coordinating care, vetting resources, collaborating with other professionals, or providing needed services where the client is not present in the room such as educational meetings, GAL representation, or working with DCF. Insurance also does not cover services received on the same day as other similar services. This means an APRN visit and a therapy visit on the same day would result in one of those visits not being covered; usually the more expensive visit. It also does not cover no-show or late cancellation fees.
Other Available Services
Insurance companies are very strict in what they will cover and do not reimburse providers for time spent outside of your actual session. Below you will find a list of services that are sometimes essential but not covered by insurance, along with the established fees.
If you find that you have a need for any of these services, please discuss those needs with your provider in advance to avoid unexpected out of pocket costs. Keep in mind this list refers to services outside of session time. Any related support you receive within the parameters of your scheduled session can and will be billed as part of your therapy service under insurance.
School & Educational Support
IEP / 504 Review & Consultation — $200
Review of educational documentation, preparation, and consultation regarding your child's educational needs.
IEP / 504 Meeting — $250 Virtual | $350 In Person
Preparation and participation in a school meeting with parents, teachers, counselors, administrators, or other members of the educational team, including documentation.
School Advocacy Package — $450 A comprehensive service that may include review of educational records, preparation, communication with school personnel, and participation in one school meeting, with documentation..
School Observation — $400 On-site observation of a child in a school setting, followed by consultation regarding observations and recommendations with documentation.
Care Coordination & Case Management
Crisis Stabilization Add-on — $75 for 30 minutes
Additional time needed for stabilization in the event of an acute crisis that may occur in the course of your session requiring coordination with one or more professionals involved in your immediate care, such as physicians, therapists, psychiatrists, schools, community providers, DCF, police services, ambulance, hospitals, extended family, or others, including documentation.
Case Management Add-on — $37.50 per 15min. This serves as a fee for Case Management extending beyond your covered session. Appropriate for situations requiring additional coordination across multiple systems, such as family, crisis intervention, school coordination of care, medical collaboration, working with a guardian ad lite, DCF or legal professionals over the course of treatment, including documentation.
Services Cont...
Legal, Court & Guardian ad Litem Services
Attorney / Guardian ad Litem Phone Consultation — $150 per hour (pro-rated in 15 minute blocks)
Consultation with an attorney or Guardian ad Litem regarding treatment or a client's behavioral-health needs with documentation.
Meeting with GAL/Legal Counsel — $225 Virtual | $325 In Person
Preparation and participation in a meeting with a Guardian ad Litem, attorney, or other legal professional related to child services for the purpose of treatment planning plus documentation.
Clinical or Legal Report — $150–$250 (Pro-rated in 15 minute blocks)
Preparation of a treatment summary, clinical report, or other requested documentation. The fee depends on the complexity and amount of information requiring review.
Court Testimony — $575 In-person | $375 Virtual
Includes preparation, travel and testimony, and documentation
Deposition — $450 In-person | $350 Virtual
A deposition usually happens before a trial or hearing as part of the discovery process and includes preparation, travel and allotted time for questioning and documentation.
Added Family & Parenting Support
Parent Consultation / Coaching Add-on— $75 up to 30min
Post-session review and guidance regarding parenting concerns, behavioral challenges, family communication, or strategies for supporting your child. To utilize your insurance for this service, schedule a separate parent meeting with your provider. Post session reviews are not covered by insurance but independently scheduled sessions are!
Family Consultation: 90minutes — $225
A structured consultation to address family concerns, develop strategies, and identify appropriate resources or next steps. To utilize your insurance for this service, sessions must be under 50minutes. Sessions with extended-time are not covered by insurance.
Co-Parenting Consultation — $225
Support with communication, parenting strategies, transitions between households, and other co-parenting concerns. To utilize your insurance for this service, parents can complete their own client portal and receive direct services under their own insurance plan. Parenting support is not covered under your child's plan.
Insurance coverage Know-How
Insurance can be tricky with what it will and will not cover. Please let us know if you need help navigating these services and understanding your coverage. Call 203-261-7090 or talk to your provider.
Help Us Help You
At Key Therapy we want therapy to be accessible. Not only do we take most insurances, we offer lower-cost options and sliding scales.
We do our best to understand what your policy covers and share what we've learned after contacting your insurance company, however, as a policyholder you will always have access to more information about your plan than we do. Because of this, clients are responsible for understanding their own benefits, including what their policy covers, when their insurance re-sets, and what their co-pays are.
For people who have gotten behind or need an alternative way of covering their therapy costs, we even offer payment plans. In return, we ask our clients to communicate changes and update us regularly if there are any payment issues. Work with us and we will work with you.
No insurance? High Deductible?
We Have
Low Cost Therapy Options
Don't let finances keep you from getting the help you need.
High insurance deductibles and lack of coverage for specialists is a problem for many people, especially when it comes to mental health care. It seems more private health insurance companies are not covering mental health, more clinicians are not taking insurance and even when policies do include therapy and you're able to find someone in your network, you may have to pay thousands of dollars to meet a deductible before you see any insurance benefit.
At Key Therapy you don't have to make a choice between paying for therapy or buying groceries. We have options!
Option 1.
Student Interns
An Intern is in the latter part of their education; has been trained in the art of therapy including assessments, treatment planning, therapeutic interventions and cultural and ethical considerations.
AGSs are highly supervised, have advanced training, are often enthusiastic in their practice, eager to help and to learn. AGSs can be mature adults who have had a variety of life experiences, previous related experience and/or a passion for the field or they can sometimes be younger individuals who are highly relatable to children and teens as well as young adults.
Direct Pay Fee per Session: $65
Option 2.
Certified Coaching/Consultation
Coaching is not the same as therapy, but if you find you are struggling with normative life transitions; decision making, goal setting, career choices, failure to launch, communication, or even relationship issues, coaching might be an excellent option for you.
Non-pathologizing, strengths-based and to the point. Coaching is also available at a lower per-session rate with discounts for packages and multiple sessions.
Fee per 60m Session: $150
Fee per 45m Session: $125
Fee per 30m Session: $100
Pay in full for three 60m
coaching sessions
and get 10% off the total.
Option 3.
Post Graduate Associate (PGA)
If you are unsure about working with an AGS or feel you might need someone with a little more training, consider a licensed Associate
An Associate is a therapist under supervision that has graduated from their program and is working to complete their hours required for licensure in the state of Connecticut. An Associate has a Master's degree, has already completed over 500 hours of therapy and over 100 hours of supervision as part of their graduate program. Associates are available at Key for a discounted rate, slightly higher than our AGS, and at a significantly lower rate than a fully licensed clinician.
Direct Pay Fee per 50m Session: $120.
*Sliding Scale Available by request